Tourism and digital accessibility services

Technical consulting, WCAG 2.2 audits and training so that your hotel, restaurant or tourist experience is accessible to everyone, and so that it shows in your bookings.

Technical consulting, WCAG 2.2 audits and training so that your hotel, restaurant or tourist experience is accessible to everyone, and so that it shows in your bookings.

Woman in a wheelchair at a table by a café window

Technical accessibility consulting

For hotels, restaurants and cafés that want to improve the physical, sensory and digital accessibility of their space, comply with the regulations and offer a better experience to all their customers.

  • Large-print menu, with pictograms, digital voice and Braille labels

  • Accessible signage for easier orientation

  • Inclusive service protocol and improvement plan

  • Onboarding for employees with disabilities

  • Final report with legal advice

Web accessibility: WCAG 2.2 audit

Audit and adaptation of your website, booking engine and digital menu so that anyone can use them. I identify the barriers, prioritise the actions and support you until you comply.

  • Audit of your website against WCAG 2.2
  • Review of booking engine and digital menu
  • Barriers identified and prioritised
  • Guided corrections, step by step
  • Support until compliance
Illustration of a web page with a magnifying glass, an audit report and labels for contrast, alternative text and WCAG approved

How I work with you

Clear plans, guided corrections and training for your team: accessibility you can apply day to day, without big investments.

Clear plans, guided corrections and training for your team: accessibility you can apply day to day, without big investments.

Training for your team

Practical sessions so that your team serves any customer naturally and respectfully, with inclusive communication and service guidelines that can be applied from day one.

Customer with a white cane being served at a bakery counter
Woman in a wheelchair paying with her phone at a card reader in a café

Mystery Guest, measurement and reputation

We experience your venue as just another customer and evaluate accessibility, service and experience. We measure your situation before and after the improvements and track the evolution of your Google reviews from the Feel Dashboard.

Frequently asked questions

Technical accessibility consulting for hotels, restaurants and cafés; audit and adaptation of your website, booking engine and digital menu to WCAG 2.2; team training; and accessibility packs with a Mystery Guest evaluation, results measurement and monitoring of your reputation on Google.

For hotels, restaurants, cafés and tourist experiences that want to improve their physical, sensory and digital accessibility, comply with the regulations and offer a better experience to all their customers.

Review of your website, booking engine and digital menu against WCAG 2.2, with identification and prioritisation of barriers, step-by-step guided corrections and support until you comply.

It is the international standard for tourism accessible to all. You can read a guide to it on the blog (in Spanish).

Fill in the form on the contact page and I’ll reply within 24 hours to talk about your project.